Private photoshoot - booking policy

We are so happy you’re considering booking a private photoshoot with us.
Below you’ll find all the important details about booking, payments, cancellations, and rescheduling. Our goal is to keep things clear, fair, and flexible — especially when working with families and little ones.

1. Booking and Payment

All photoshoots are booked through our online booking system.
A booking fee of 100 € is required when making the booking to secure your reservation.
This fee:
- Reserves your selected date and time
- Covers planning. studio rent, and photoshoot preparation
Once your booking is confirmed, that time is removed from our calendar for other bookings, and is reserved exclusively for you.
The possible remaining balance will be invoiced 7 days before the scheduled photoshoot and must be paid no later than 48 hours before the scheduled session.
- If payment is received later than 48 hours before the session, a 15€ late payment fee will apply.
- If the remaining balance is not paid, the booking will be cancelled and the booking fee will not be refunded.

Booking fees are non-refundable in cancellation situations described below because:

Time has been reserved
The studio is rented
Setup is prepared

Please also note that payment providers charge non-refundable transaction fees for all payment transactions. If a refund is issued, those processing fees are deducted, as they are not returned to us.

2. Rescheduling and cancellation

More than 14 days before session

You may cancel or reschedule your booking up to 14 days before your scheduled photoshoot.
Your booking fee of 100€ will be returned, payment processing fees will be deducted from the refund.

14–2 days before session

We will retain 100% of the booking fee to cover planning and preparation costs.

Final balance doesn't have to be paid.

Less than 2 days before session

We will retain 100% of the booking fee to cover planning and preparation costs.
30 € last-minute cancellation fee is added

If the photographer must cancel due to illness or emergency, you may choose between a full refund or rescheduling.

3. At the photoshoot

Please arrive on time for your session.
We are committed to providing a respectful and welcoming environment for everyone. In rare cases of inappropriate behaviour we reserve the right to end the session without refund.

4. Image delivery

After the photoshoot you will receive a sample picture folder, from which you may choose your favorite images
Final edited digital pictures are delivered 2-3 weeks after you have selected your favourite images.
The photographer retains creative control over editing style, the client may express some wishes
We do not hand out RAW image files
Your photoshoot package will determine how many edited images are included in your package. You may purchase additional images for the price of 15€/image.
You may print and share the images that you have purchased for personal use.
Copyright remains with the photographer.

We will ask consent to using your images for marketing in the photoshoot booking form. If you give us permission to use your images we will also ask if you want the faces of underage participants covered.

5. Force Majeure

If circumstances beyond our control (such as illness or unexpected events) prevent the session from taking place, we will first offer rescheduling.

If rescheduling is not possible within a reasonable time, payments made will be refunded.

6. A gentle note

We truly understand that children get sick and plans change unexpectedly.

Our policies are not designed to be strict — they are designed to protect the time, resources, and preparation of everyone involved.

Behind every booking there is:

Reserved calendar time
Studio setup and styling
Administrative preparation
Non-refundable payment processing costs

Thank you for understanding and respecting these guidelines.