Privacy Policy

This Privacy Policy describes how and when We collect, use, and share information when you purchase an item from Us, rent services with Us, make bookings with Us, contact Us, or otherwise use Our services through jollymemories.com. This Privacy Policy does not apply to the practices of third parties that We do not own or control.

Jolly Memories Oy is committed to respecting your privacy. Jolly Memories Oy is the sole owner of the information collected on www.jollymemories.com. The information is used entirely and only by Us, except in cases where We use third-party agents to perform certain functions for Us, such as credit card processing, delivering packages, and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.
Jolly Memories Oy reserves the right to transfer the information You provided to the authorities in the case of infringement of laws and violation of good practice.

FORCE MAJEURE

If Jolly Memories Oy fails to comply with these Terms & Conditions because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes, then Jolly Memories Oy cannot be held responsible.

LAW & JURISDICTION

The laws of the Republic of Finland will be applied to all disputes related to the Jolly Memories Oy webshop or to these Terms & Conditions. Any contractual disputes are primarily settled through negotiations, or if not possible, at the Helsinki District Court, Finland.

1. Information that We Collect:

To fulfill your order, you must provide Us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. In some cases also a telephone number will be asked so the shipping company can send you a postage follow-up link and contact you if needed. You may also choose to provide Us with additional personal information (for a custom order of mugs, clothing or other products), if you contact Us directly.

2. Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide Our services, such as when We use your information to fulfill your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for Our mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of Our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving Our services.

We use your information to provide the services you requested and in Our legitimate interest to improve my services.

3. Information Sharing and Disclosure:

Information about Our customers is important to Our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

3a. Service providers.

We engage certain trusted third parties to perform functions and provide services to our shop and website, such as printing companies and delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

3b. Business transfers.

If We sell or merge Our business, We may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;

(b) enforce Our agreements, terms, and policies;

(d) protect the rights, property, and safety of Our customers, or others.

4. Data Retention:

We retain your personal information only for as long as necessary to provide you with Our services and as described in Our Privacy Policy. However, We may also be required to retain this information to comply with Our legal and regulatory obligations, to resolve disputes, and to enforce Our agreements. We generally keep your data for the following time period: 2 years.

5. Transfers of Personal Information Outside the EU:

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If We are deemed to transfer information about you outside of the EU, We rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

a) Access.

You have the right to access and receive a copy of the personal information We hold about you by contacting Us using the contact information below.

b) Change, restrict, delete.

You may also have right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where We are required to store data for legal reasons) We will generally delete your personal information upon request.

c) Object.

You can object to

(i) Us processing of some of your information based on Our legitimate interests and

(ii) receiving marketing messages from Us after providing your express consent to receive them. In such cases, We will delete your personal information unless We have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

d) Complain.

If you reside in the EU and wish to raise a concern about Our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

CONTACT

We hope you enjoy shopping at jollymemories.com. Please do not hesitate to contact us if you have any questions.

7. How to Contact Us:

For purposes of EU data protection law, We, Jolly Memories Oy, are the data controller of your personal information. If you have any questions or concerns, you may contact Us at thejollymemories@gmail.com.

Contact